COVID-19 Protocol

Considerations for your well-being

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Our Priorities

The safety of our patients, of our team, and of our community will always be our top priority without leaving aside our main objective; offering medical attention of excellent quality to all our patients.

All installations where we tend to our patients are credited and ruled under the highest standards of security and hygiene in order to reduce the risk of infections as much as possible. Under the context of COVID-19, we have established multiple additional security protocols.

To come to our installations, our patients will have to fulfill these next requirements:

  • Not having come into contact with a person diagnosed with COVID-19 in the last 5 days.
  • Not presenting fever, shivers, coughing, sneezes, runny nose, throat ache, loss of smell or taste, difficulty breathing, headache, muscle or joint pain.
  • Use of face mask at all times.
  • Coming without company preferably.


Our team will ensure for all our patients the following:

  • Social distancing avoiding handshakes, minimizing waiting time in waiting rooms, and leaving space in between consultation times, as to make sure that there is a safe physical distance of at least 1.5 m. (4.9 feet)
  • Hand sanitizer in all entries and inside all installations.


As part of our anti-COVID-19 measures, we continue offering our Video Consultations and Online Evaluations for any patient that prefers having their evaluation done remotely.

We remain committed to adapting to all the changes that this global situation has forced on us and we thank you for your understanding and cooperation in these hard times.